Delivery Policy
Delivery Policy
Last updated: 6 October 2026
This policy describes how HARBENCO LTD provides digital products purchased through [harbencoltd.com](https://harbencoltd.com).
1. Electronic delivery
Every HARBENCO product is digital and delivered electronically.
No physical books or parcels are dispatched, and there are no shipping or delivery fees.
2. How your e-book arrives
Once payment is successful, we send an email containing your purchase confirmation and download link.
Your delivery email will normally arrive within a few minutes and will be sent within 24 hours of successful payment.
Delivery is made to the email address supplied at checkout. Please ensure that this address is correct before completing your purchase.
3. Reading your e-book
You can read our e-books on computers, tablets and smartphones.
Your device will need an application or software capable of opening the supplied file format.
4. Missing emails and access problems
If you have not received your delivery email after 30 minutes:
- Look in your spam, junk and promotions folders.
- Check that you entered the correct email address when ordering.
- Contact contact@harbencoltd.com if the message is still missing, providing your order reference or purchase details.
We will resend your download link within one business day of receiving your request.
If you need delivery to a corrected email address, we may ask you to verify your purchase before sending the link.
You can also contact us if the download link does not work or you are unable to open the supplied file.
5. International availability
Our digital products are offered worldwide, except where applicable law prohibits or restricts sales.
6. Delivery support
For assistance with delivery or access, contact:
HARBENCO LTD
Company number: 17495286
Office 1966, 85 Dunstall Hill
Wolverhampton, WV6 0SR
United Kingdom
Email: contact@harbencoltd.com
Telephone: +44 7441 393082
Website: https://harbencoltd.com